How to Recover Data from a Broken iPhone With or Without Backup

Every once in a while, we received some calls from iOS users, who want to recover data from broken iPhone:

"I accidently dropped my iPhone 6, and it got run over by a car. Is it possible to recover my photos or other data from the broken iPhone?"

"My iPhone is dead and won't turn on at all. Is there any tool for dead iPhone data recovery?"

Most of iOS users must have gone through such unlucky conditions. No matter your iPhone is screen-broken, water-damaged, disabled or dead, you must care more about the data on the device than the device itself.

Then, here comes the question: is it possible to recover data from broken iPhone, when you can't unlock or even power on the device?

Recover Data from a Broken iPhone

Part 1. First Thing to Do When Your iPhone is Broken

Anything dangerous can cause your iPhone broken. Whether you dropped it to the floor, or accidently stepped on it. Your iPhone is still in a perfect condition if you're lucky enough. Even the worst, it got split into pieces.

No matter you belong which one, the first thing you need to do is to get your iPhone have a full check. Don't do it by yourself if there is a serious damage. Bring it to Apple or other professional stores and listen what they will say to you. Then you can decide how to repair your broken iPhone. Just remember it. If you're not so professional, your iPhone could be damaged further for your improper operation.

Part 2. How to Recover Data from a Broken iPhone Without Backup

You can use Aiseesoft iPhone Data Recovery tool to retrieve data from broken iPhone directly. This works perfectly if you have no backup in your iTunes or iCloud, or your iPhone is too broken to recognize iTunes. Follow the steps below.

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Step 1:
Open iPhone Data Recovery

Install and launch the program, choose iPhone Data Recovery feature on the main interface, then you will enter iPhone data recovery window.

Fonelab Interface
Step 2:
Connect broken iPhone to computer

This broken iPhone data recovery tool normally sets Recover from iOS Device as the default mode. Now you can connect iPhone to computer via USB cable. Click "Trust" button on your iPhone to allow the connection, iPhone Data Recovery will display your iPhone name and other info soon.

Recover From IOS Device
Step 3:
Scan broken iPhone

Click Start Scan button to scan all your iPhone data. Seconds later, the software will show you how many files have been found, existing ones and deleted files are both included.

Step 4:
Preview and recover data from broken iPhone

All iPhone files are listed as different categories on the left, such as contacts, messages, contacts, notes, reminders, etc. You can choose any category for preview.

The deleted ones will be marked as red while the existing ones are black. You can also toggle "Only display the deleted item(s)" on to view deleted texts only.

After you select all iPhone data you want to save, select Recover button, then all data will be exported to the computer for you to check anytime.

Recover Form App

Part 3. How to Recover Data from Broken iPhone Via iTunes/iCloud Backup

If you are unlucky to get your iPhone damaged seriously, or stolen, the method above may seem unpractical. Alternatively, you can use iPhone Data Recovery program to recover broken iPhone data from iTunes or iCloud backup, provided that you have made iTunes/iCloud backup before.

Now follow the steps below to learn how to recover data from broken iPhone via backup. (Here we will take iTunes backup as an example.)

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Step 1:
Open iPhone Data Recovery

Install and open iPhone Data Recovery, then choose Recover from iTunes Backup File mode from the left panel.

To make sure you can restore iPhone from iTunes successfully, you should run iTunes on your computer in this method.

Recover Form Itunes
Step 2:
Scan iTunes backup

All iTunes backup files will display with device name, latest backup data and serial number. Select an iTunes backup file from the list, and then click Start Scan button to scan iTunes backup.

Recover Form App
Step 3:
Preview iPhone file in iTunes backup

Wait until the scanning process is done, and all iPhone files will be listed as different categories on the left, including photos, messages, notes, contacts, call history, etc. Click any category to preview the corresponding files.

The deleted ones will be marked as red while the existing ones are black. You can also toggle "Only display the deleted item(s)" on to view deleted ones only.

Recover Text Messages From Itunes Backup File
Step 4:
Recover broken iPhone data from iTunes backup

Select all files you want to retrieve, then click "Recover" button on the bottom-right corner. Confirm the path you want to save the data, then all files will be exported to the computer.

That's it! Now the broken iPhone data has been recovered successfully. As you can see, this method is easy to operate, and it causes no data loss at all.

Part 4. Ask the Apple Team for Help

If you are finding it difficult to retrieve data from a damaged iPhone, it would be wise to request assistance from the Apple Team. Apple professionals will identify crucial hardware issues and provide guidance depending on the condition of your device. You can schedule an appointment at an Apple Authorized Store or get in touch with them online for diagnosis assistance. By clearly describing what is wrong with it, it will be less complicated for technicians to search for unique methods and tools that are unknown to regular consumers. With their extensive expertise, they can assist you in recovering deleted information. Have faith in Apple's customer support to guide you through every step and help you.

Ask Apple Team

Conclusion

This post shares several ways to recover your data from a crashed iPhone. You can recover your data with a backup or by utilizing tools such as iTunes or iCloud. In addition, if you don’t have any backups, you can count on Aiseesoft Data Recovery. Also, if you have any questions, please read the posts below, or you can contact us.

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